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Invoices paid on time. Clear budgets. Someone you can actually talk to.

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What does a plan manager actually do?

A plan manager looks after the financial side of your NDIS plan. We pay invoices, track your budget, and help you understand what your funding can be used for.

Does plan management cost me anything?

If plan management is included in your NDIS plan, there is no out-of-pocket cost. It is paid for separately by the NDIS.

Can I keep my current support providers?

Yes. Changing plan managers does not affect your support providers. You can keep working with the same people and services.

Is it hard to switch plan managers?

No. Switching is common and usually straightforward. We will guide you through what is needed and help make the change smooth.

How do I know how much funding I have left?

We help you keep track of your budget so you know where things are at. You can ask us at any time if you are unsure.

Who can contact you about the plan?

You can choose who is involved. This might be you, a family member, a nominee, or a support coordinator. We work with whoever you nominate.

How long does it take to get started?

Once we have the details we need, getting started is usually quick. We will let you know what to expect and keep you updated.

Can I talk to a real person if I have a question?

Yes. You can contact us when you need help or clarity. We aim to respond clearly and without rushing.

Luna Plan Management